Tuesday October 12, 2021

// October 12th, 2021 // Comments Off on Tuesday October 12, 2021 // Daily News

Southwest is LYING; the cancellations were due to a walkout over the vaccine mandates

Southwest Airlines reduces cancellations after chaos sparked traveler outrage

• Southwest apologized to customers for the chaos that has disrupted travel since Saturday.
• The airline said bad weather and air traffic control issues initiated the problems that were worsened by its own staffing shortfall.
• Southwest had struggled with insufficient staffing over the summer to meet a packed schedule.

Travelers wait to check in at the Southwest Airlines ticketing counter at Baltimore Washington International Thurgood Marshall Airport on October 11, 2021 in Baltimore, Maryland.Kevin Dietsch | Getty Ima

Southwest Airlines canceled 87 flights, or 2% of its schedule, on Tuesday, a sign the carrier is stabilizing its operation after chaos over the weekend disrupted the travel plans of tens of thousands of customers.

The Dallas-based airline since Saturday has canceled close to 2,400 flights, according to flight-tracking site FlightAware, blaming several factors including its own staffing shortfall, particularly with backup pilots and flight attendants to step in when things go wrong.

The disruptions peaked at more than 1,100 cancellations on Sunday, as about 30% of Southwest’s flights were canceled as the carrier attempted its biggest schedule since April 2020.

“Southwest Airlines extends a tremendous apology to our Customers and Employees for the flight cancellations and delays which occurred over the weekend and on Monday,” the airline said in a statement on its website Tuesday.

The carrier said bad weather and air traffic control issues in Florida kicked off its problems, leading to planes and crews being out of place and snowballing into hundreds of cancellations.

Casey Murray, president of the Southwest Airlines Pilots Association, which represents the carrier’s more than 9,000 pilots, told CNBC that the airline’s poor planning was to blame for the issues. The airline has already scaled back its fall schedule due to disruptions throughout the summer following complaints from exhausted crews.

Monday October 11, 2021

// October 11th, 2021 // Comments Off on Monday October 11, 2021 // Daily News

AIRLINES

Southwest Airlines shares slide after mass flight cancellations, carrier weighs more cuts

PUBLISHED MON, OCT 11 20219:18 AM

• Southwest canceled more than 2,000 flights since Saturday.
• The airline blamed air traffic control issues, bad weather and its own staffing shortage.
• Outraged customers complained about long hold times to change flights.

Southwest Airlines shares slipped Monday after canceling more than 2,000 flights since Saturday, disrupting the travel plan of thousands of people.

Southwest’s operation improved since the weekend meltdown but cancellations continued. It canceled 347 flights on Monday, down from 1,124 on Sunday, which was 30% of its schedule, according to flight-tracking site FlightAware. 

The airline has already said it would trim its fall schedules to avoid cancellations and delays that plagued its operation during the summer. Now the airline is weighing whether it needs to cut more.

The Dallas-based airline’s president, Mike Van de Ven told staff late Sunday that Southwest is still short-staffed and “we’ll need to continue to adjust our schedules as this environment evolves.

“We’ve already made significant reductions from our previously published November and December schedules, and if we think we need to do more, we will,” Van de Ven said in a recorded message to employees, which was reviewed by CNBC.

Southwest shares were down close to 2% in morning trading, but above the day’s lows. Delta and American were each up about 0.3% while United was down 0.4%.

In August, Southwest reduced its schedule in hopes of fixing its operational struggles over the summer that regularly led to dozens of flight cancellations. Pilots, flight attendants and other staff complained about exhaustion from the grueling schedule.

The weekend’s issues came amid speculation that they were driven by staff’s excessive sick calls tied to a federal vaccine mandate for staff that Southwest told employees this month it would enforce this fall.

Southwest said that was “inaccurate” and “unfounded.”

The airline, like some of its rivals, has been struggling with staffing shortfalls for months. Southwest and other carriers urged staff to take buyouts or leave during the peak of the pandemic, only to have demand bounce back faster than expected.

Van de Ven, Southwest’s president, acknowledged that the airline “is still not were we need to be on staffing, and in particular with Flight Crews.”

“Our models use various assumptions” for the use of backup staff, known as reserve, open trips, weather, as well as sick time and overtime and “we seem to be closer to those levels during the week and then the staffing is tight during the weekends.”